Services
Microsoft Solutions
Dynamics 365, Power Platform, Azure, Fabric, Microsoft 365 and Copilot, architected as one connected platform.
Customer engagement, ERP, low-code apps, data, collaboration and AI share identity, security and data. IENVO designs them to work together instead of as separate projects.
Dynamics 365 CRM
Dynamics 365 Sales and Customer Service implementations planned around your processes, data, security model and integrations.
Dynamics 365 ERP / Business Central
Business Central and Finance & Operations implementations covering finance, purchasing, inventory, reporting and operational readiness, as scoped.
Power Platform / Power Pages
Power Apps, Power Automate and Power Pages solutions designed with the right data model, security roles and application lifecycle management.
SharePoint / Microsoft 365
SharePoint Online, Teams and Microsoft 365 solutions covering information architecture, governance, migration and adoption.
Azure Cloud Migration
Assessment, landing zone design, migration and operational transition for servers, applications and data moving to Microsoft Azure.
Fabric / Power BI
Data architecture, pipelines, semantic models and Power BI reporting, validated against your business definitions.
Copilot Studio / AI Agents
Agents that answer questions and complete tasks using approved knowledge sources, with permissions, human escalation and ongoing evaluation.
Dynamics 365 Field Service
Work orders, scheduling, dispatch and mobile technician workflows configured and integrated with your systems.
Microsoft 365 Copilot Adoption
Readiness, data access review, governance, pilots and training so Copilot is useful and safe.
IENVO EDGE delivery methodology
Explore. Design. Generate. Evolve.
Four customer-facing stages, seven operational phases. Every phase ends with named deliverables and an acceptance checkpoint you sign off. EDGE is IENVO's own framework, informed by PMI-aligned governance and Agile practice.
Engage & Initiate
Agree objectives, stakeholders, governance and the engagement model before work begins.
Activities
- Initial consultations
- Stakeholder identification
- Business objectives
- Initial scope and risks
- Project governance
- Engagement model selection
Roles involved
Engagement lead, Project manager
You receive
- Project charter
- Stakeholder register
- Initial scope
- Governance framework
- Preliminary risk log
Your responsibilities
Nominate a sponsor and product owner; confirm decision-makers and availability.
Discover & Assess
Understand current processes, systems, data and integration points through structured workshops.
Activities
- Executive workshops
- Business process discovery
- Technical and current-state assessment
- Integration and data discovery
- Requirements workshops
- Feasibility and gap analysis
Roles involved
Business analyst, Solution architect
You receive
- Discovery assessment
- Business requirements
- Process maps
- Technical findings
- Risks, dependencies and recommendations
Your responsibilities
Provide access to stakeholders, documentation, systems and sample data.
Architect & Plan
Define the target solution, security and integration design, backlog and roadmap.
Activities
- Solution architecture and technology selection
- High- and low-level design
- Data, integration and security architecture
- User experience
- Backlog and MVP definition
- Delivery roadmap and release planning
Roles involved
Solution architect, UX designer, Project manager
You receive
- Solution blueprint
- Architecture diagrams
- Prioritized backlog
- Delivery roadmap and estimates
- Acceptance criteria
Your responsibilities
Review designs, prioritize the backlog and approve architecture decisions.
Build & Iterate
Develop, configure and integrate in sprints, with a working demo at the end of each one.
Activities
- Sprint planning and backlog refinement
- Development and configuration
- Integration
- Code reviews and CI/CD
- Automated testing
- Sprint demonstrations
Roles involved
Engineers, QA engineer, Scrum master
You receive
- Working solution increments
- Sprint summaries
- Updated backlog
- Test evidence
- Progress reports
Your responsibilities
Attend sprint reviews, give timely feedback, and make backlog decisions.
Validate & Prepare
Prove the solution is ready: functional, integration, performance, security and user acceptance.
Activities
- Functional, integration and regression testing
- Security and performance checks
- Data validation
- User acceptance testing
- Defect remediation
- Cutover rehearsals
Roles involved
QA lead, Release manager
You receive
- Test results and defect reports
- UAT evidence
- Release checklist
- Cutover and rollback plan
- Readiness decision
Your responsibilities
Provide UAT testers, execute test scripts and approve the release.
Launch & Transition
Deploy to production, migrate data, train users and hand over operations.
Activities
- Deployment and production configuration
- Data migration or cutover
- Go-live verification
- User training
- Documentation and knowledge transfer
- Hypercare
Roles involved
Release manager, Trainer, Support lead
You receive
- Production solution
- Deployment records
- Documentation and training materials
- Support runbooks
- Operational handover
Your responsibilities
Communicate the change internally and make users available for training.
Operate & Improve
Monitor, support and keep improving the solution as your business changes.
Activities
- Monitoring and maintenance
- Incident management
- Service reviews
- Enhancement planning
- Optimization
- Adoption monitoring
Roles involved
Service manager, Support engineers
You receive
- Defined support services
- Operational reports
- Improvement backlog
- Recommendations
- Service reviews
Your responsibilities
Report issues through agreed channels and prioritize enhancements.
Start a conversation
Tell us about your organization and what you need.
A consultant reviews every inquiry. The questions change with the type of inquiry so we can prepare properly for the first call.
- We review your inquiryA consultant matched to your service area reads it.
- Initial conversationA call to understand goals, constraints and stakeholders.
- Recommended next stepA discovery session, proposal or resource shortlist.
Prefer to talk? +1 469 751 2667 · +92 331 450 1447
Inquiry received · Ref
Thank you. We've received your details.
A confirmation with your reference number has been emailed to you. A consultant will be in touch.