Case study · Healthcare & Life Sciences
Sample: Patient referral portal for a clinic group
Referrals arrived by phone, email and fax, and staff could not see the status of a referral.
Sample, to confirm. This case study is an illustration of the format. Replace it with a real project and client permission, or delete it before launch.
The challenge
Referrals arrived by phone, email and fax, and staff could not see the status of a referral.
The solution
IENVO built a Power Pages portal on Dataverse for partners to submit and track referrals, with Power Automate routing and role-based access.
Results
What changed
- Referrals submitted through one secure portal
- Status visible to partners and staff
- Routing and reminders automated
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